To ensure that your package will be delivered properly and you receive it in the time frame, please make sure that your address is correctly entered and that all relevant and/or required is included. such as street numbers, building or apartment numbers, and abbreviations. We do take responsibility for any lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Shipping destinations:
We ship both locally and worldwide.
Shipping times:
Local orders take 5-7 business days to be delivered to you and we ship within 3-5 business days. Does not include weekends
International orders take 5-7 business days to be delivered.
Shipping time might vary depending on location, shipment method and other factors.
Shipping cost:
Orders over $150 will have free shipping.
Orders under $150 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.
Your 100% satisfaction is important for us. We offer a 14-days Return & is Excha Policy:
No refunds.
All Bodysuits are final sale.
All white items are final sale.
All other items can be exchanged. Except bodysuits and white items.
Timing: we have a 14-days Return Policy since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged , with tags attached and accompanied by proof of purchase.
We do not provide prepaid returns labels, you are responsible for covering shipping costs to return.
For returns, please email hauteicon@.com with the subject 'Returns' and include your order number, name and the reason for the return.
Item must be free of stains, makeup, deodorant, or wear.
We are not liable for any return packages that may be become lost or stolen in transit. Please keep your proof of postage or return tracking number when shipping back returns.
Seller will provide the customer with instructions where to send returned goods.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
All returns are refunded via store credit in the form of a ICON E-Gift card
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days.
Our support team is always happy to guide you at any step!
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
